- The Company’s Privacy Policy and the protection of your personal data are an integral part of the Public Offer Agreement, which is available on the website.
- The Company respects your right to privacy and the confidentiality of your personal data obtained as a result of using this Website and takes all necessary measures to maintain their confidentiality and security, including using generally accepted standards of technological and operational protection against possible loss, misuse, alteration, or destruction. Given the features and threats in the information space, the Company cannot guarantee absolute protection of your data but will do everything possible to ensure that your personal data is maximally protected.
- The processing of your personal data is carried out in accordance with the terms set forth below. Please familiarize yourself with the conditions of the privacy policy described below (hereinafter “Terms”). Providing personal data to the Company is voluntary. If you do not agree with these Terms, you should not use the Website and should leave it immediately.
- If you continue to use this Website or create an Order, you:
• Unconditionally, fully, and without any changes accept these Terms;
• Are informed that your personal data may be collected and processed through the Company’s technical capabilities on this Website;
• Consent to the collection and processing of all personal data provided by you for the purposes specified in these Terms and the Public Offer Agreement;
• Consent to the processing and cross-border transfer of your personal data if required by the Website’s terms of use and the conditions for providing Services;
• Consent to the transfer of personal data to third parties (including Service Providers) for the purpose of fulfilling the terms of the Agreement and providing Services;
• Consent to the collection and storage of your personal data without time limitation until you request or wish to terminate the processing of your personal data and/or delete them or until the relationship is terminated at the initiative of the Company or for other reasons as required by law.
- For the purposes of these Terms, the term “Company” also includes its affiliates or group companies, as well as representatives, managers, agents, employees, or partners who may have access to your personal data as a result of using this Website.
- What data we collect and process about you: We receive and store information that you enter on the Website, provide to Customer Support, or otherwise give to the Company, as far as it is necessary to provide services or fulfill contractual obligations to you. Personal data may be automatically collected and processed when using the website (e.g., via cookies). This information may include information that can identify you (personal data), such as your last name, first name, date of birth, gender, nationality, mobile phone number, postal address, and email address. The aforementioned Data may be collected through cookies (see section 9 of this Privacy Policy). The Company may also request additional information, which may include “sensitive” personal data (e.g., information that can determine your/recipient’s health status or religious beliefs), in order to provide you/the recipient with the highest level of services from the Service Provider/Company. You understand that any general and “sensitive” personal data provided by you on the Website are provided at your conscious choice and solely for the provision of the selected Services. You also understand that without providing some of the specified personal data, the provision of Services may be impossible.
- Data we collect and process about third parties (Buyers/Clients). If you create an Order for Services and make payments on behalf of or in the interest of third parties, the information you provide about them will also be collected and processed by the Company under the same conditions as your personal data. By providing such information about third parties, you confirm that such a third party is aware of these Terms, understands their consequences, and gives their unconditional and full consent for the collection and processing of their personal data in accordance with these Terms.
- Collection of data of minors. If you are a minor, do not use this Website and leave it immediately. This Website is not intended to collect information about underage Users or provide Services to children without the consent of their parents or legal guardians. The Company processes personal data of minors only in cases where such information is provided by their parents or legal guardians and solely for the purpose of creating an Order. If the Company becomes aware that a minor is using the Website and providing their personal data or if a request is received from parents or legal guardians to delete personal data of minors, such information will be deleted within a reasonable time, and the Company will do everything possible to prevent further storage or processing of minors’ personal data.
- Automated data collection and “cookie” files. The Company may periodically collect and receive additional data and information about you. For example, while using the Website, automated data collection takes place regarding the equipment from which you visit the Website, software, operating system, IP address, source links, the Website itself, pages you have viewed on the Website, preferences for specific types of Services, links you used to access the Website, and more. Such automated data collection is carried out to adjust the convenience of using the Website’s Services and suggestions for you, as well as to prevent potential cases of fraud. If you use social networks for authorization on the Website, we may receive your data and preferences from such social networks in accordance with the rules of providing information by these service providers and the confidentiality settings set by you. With the help of Google services, we may collect information to analyze your behavior on the Website and your preferences when choosing Services. The collection and processing of your data through such services are carried out in compliance with these Terms and Google’s privacy policy. Automated collection of certain data and the use of “cookies” and “web beacon” technologies contribute to the improvement of the functional characteristics of the Website and the development of the most user-friendly Website Services, as well as help us evaluate the implementation of advertising and marketing campaigns and offer information that may be most interesting and useful to you. “Cookies” – small text files that can be stored on your computer (or other equipment) when you first visit the Website and allow your computer to be recognized upon repeated visits. “Cookies” do not in any way affect the operation of your computer (or other equipment) or its data or install viruses. The Website uses both short-term and permanent “cookies,” which you can delete from your computer yourself. Note that some saved data in “cookies,” such as personal information, is encrypted for security purposes. If you block “cookies,” some functions of the site may become unavailable. “Web beacon” files – small graphic data that are typically used along with “cookies” and can be placed on the Website or messages you receive from the Website. The use of “web beacon” files is similar to “cookies.” If you block the use of “cookies,” “web beacon” files will also not be applied.
- How we use your data and the data of third parties. We use your personal data to ensure the provision of Services and fulfill the contractual conditions with Service Providers regarding the services you ordered; communication with you about the ordered Services and sending confirmations about your Orders; managing your Order; providing support in working with the Website and its Services; providing information about existing or future services and offers; improving the Website and User services; responding to your requests and comments; participating in our surveys and asking for feedback; studying services that may interest you; resolving claims; notifying of possible prohibited or illegal actions; resolving any issues that may arise based on or regarding the fulfillment of the terms of the Public Offer Agreement; for other purposes about which we will inform you. Payment card data is used to confirm payments made by you for Orders placed on the Website. The Company strives to provide you with the highest level of service possible. To this end, we may send you email notifications regarding the status of your Orders and/or information about offers that may interest you on our Website and that may be related to the Services you have chosen. If you do not wish to receive such notifications, you may opt out of receiving them.
- Google Analytics. The Company uses Google Analytics, a web analytics tool that helps understand how visitors interact with the Website. Google Analytics collects data such as browser information, device type, device model, location, country, city, service provider, screen resolution (on mobile), time spent on the Website, language, operating system, and pages visited on the Website. The information generated by cookies about the use of the Website (including the user’s IP address) may be transmitted to and stored by Google on servers located outside the user’s country. Google uses this information to study the use of the Website, prepare reports on Website activities, and offer additional services. Google may provide this information to third parties if required by law or in the case of information processing on behalf of Google. The Google Analytics cookies have a lifespan of 730 days (default setting), and they will be stored on your device for that duration, unless you delete them manually.
- Social Media Plugins. If you interact with social media plugins used on the Website (e.g., the “Like” button provided by Facebook Ireland Ltd in Ireland, or the “Instagram” button provided by Instagram, LLC in the USA), or if you access content on the Website that contains social media plugins, your device will establish a direct connection with the corresponding social network provider’s servers. Typically, social network providers receive information through their plugins about your use of the Website, such as your operating system, browser, IP address, the current content being searched for, the previously searched content, as well as the date/time of content viewing. This information allows the social network provider to create a profile of your user behavior and add this information to the corresponding profile on the social network. It is also possible that such a profile may be customized for you, even if you are not registered or logged in to the social network. Please note that the Company does not have detailed information about the content of the data transmitted or used by third-party providers of social media plugins. Please contact the relevant social network provider directly for more information, and also review their privacy policy to understand the collection, storage, processing, and transfer of personal data, your rights, or how to obtain satisfactory privacy settings. If you do not wish to transmit such data, the Company recommends that you log out of all social networks before using the Website.
- Data Transfer. By using this Website and placing an Order, you agree that your data may be transferred to third parties solely for the purpose of properly providing the selected Services, which could not be provided without such transfer of your personal data. By placing an Order on the Website, you consent to the transfer of personal data to third parties. The Company may transfer your data to the following entities:
• Operators, such as hotels, etc., that provide the Services you ordered. All Services on this Website that are offered by third parties are marked as such on our Website. Please note that such operators may contact you to obtain additional information about you, assist with booking Services, or respond to your comments. Specifically, you consent to us transferring your email address and mobile phone number;
• Independent operators providing services on our behalf, as well as operators processing payment card data, business analysts, customer service managers, marketers, experts issuing surveys or other offers, and those responsible for preventing payment fraud;
• Business partners with whom we jointly offer products and services, or whose products and services are offered on our Website.
We may also provide your personal data to the Company’s affiliates or affiliated groups, representatives, officials, agents, employees, or partners to fulfill the terms and conditions set forth in the Offer.
Additionally, we may disclose your information:
• In response to an executive order, subpoena, or court decision; to protect against improper claims; or to fulfill other legal requirements. In such cases, we reserve the right to appeal in court;
• If we deem it necessary to respond to illegal activities or conduct an analysis of an unlawful act, to demand such an analysis or take appropriate measures; to protect or safeguard our rights, property, or the safety of the Company, the Website, or consumers; regarding our Offer or other contracts;
• In connection with agreements in certain areas, such as liquidation, mergers and acquisitions, capital consolidation, or sales mentioned above, as well as, although unlikely, bankruptcy. In other cases not mentioned here, you will be notified about the disclosure of your personal data to third parties. In such cases, you can allow or prohibit us from providing your personal data to a third party. Additionally, we may transfer data collected for this third party, such as to an advertising agency or investor. For example, we may notify our advertising agencies about the number of people who visited our Website, the most popular services, hotels, and destinations. Such information is not considered confidential and is used for the future development of content and services, which we hope will be of interest to you.
- Cross-Border Data Transfer. You agree that for the provision of Services, the Company may store and process your personal data (all or part of the data specified in clause 6 of these Terms), including conducting security checks of transactions on servers and resources located outside the country of both the Company and the User. You give your unconditional consent to the transfer of any or all of your personal data outside the country solely for the purpose of obtaining the appropriate level of ordered Services. Your personal data may be stored and processed on servers and resources belonging to the Company or independent contractors and may be located in any country worldwide (including, but not limited to, countries of the European Union, the European Economic Area, the USA, or Canada). If you use this Website while in the European Union, by doing so, you give your consent to the transfer of your personal data outside the European Union and the European Economic Area. You are informed and agree that your personal data may also be transferred to the USA. Any cross-border data transfer is carried out solely for fulfilling the conditions of the Offer Agreement, these Terms, and for providing the ordered Services. All cross-border data transfers are limited to the categories of data and recipients necessary for fulfilling the Rules, these provisions, and the provision of ordered services.
- Amendments. The Company, at its discretion, may from time to time make changes to these Terms. The Company will publish changes on this Website. The Company has no obligation to notify you of changes to these Terms other than to publish them on this Website. Changes take effect from the date of publication. You agree to independently and regularly check for updates to these Terms. You acknowledge and agree that your explicit acceptance of these Terms and/or use of this Website after the publication date of the changes will indicate your full and unconditional agreement to the modified Terms. If you do not accept the amended Terms, you must cease using the Website.
